ROAD ACCIDENT FUND CLAIMS SORTED

Is a Government entity funded through the national fuel levy which was setup to benefit people injured, or killed, in road accidents within South Africa as a result of third party negligence. The RAF is a South African initiative and hence only covers you if the incident happened on South African roads. In order to claims from the RAF one needs to prove the seriousness of their injury and that someone else was at fault. The claims process is complicated and can take a long time and cost a great deal.

What can I claim for from the Road Accident Fund?

• All existing and future Medical expenses resulting from the road accident.
• Funeral expenses in the event of a death due to a road accident up to R10 000.
• All existing and future Loss of earnings or income resulting from the road accident should a person be disabled.
• All existing and future Loss of support for a dependent of a deceased victim resulting from the road accident.
• General damages for pain, suffering and disfigurement in the case of bodily injury as determined after examining the extent and severity of the injury. 

Who can claim for from the Road Accident Fund? 

• A person who was personally injured (except the driver who was the sole cause of the accident).
• The dependent of a person who died in a road accident.
• A close relative of the deceased can claim for funeral expenses.

Through Commuta Cares’ network of service providers we ensure that victims of motor vehicle accidents have immediate and speedy access to an effective Road Accident Fund (RAF) claims management system with ZERO costs to themselves.

Who can be covered?

Your membership fee monthly covers the main member, his or her spouse and children under the age of 18 (including adopted, foster and step children, as well as children who are totally physically and/or mentally handicapped and rely on the support of the main member). Children who are full-time students, not married and who live with the main member are covered until they turn 25. You can also include your domestic staff in your membership, provided they are employed on a full time basis by the main member and work in the house where you live.

What costs are covered by my Commuta Care membership?

All the costs involved in submitting a claim to the RAF.

How does the claims process work?

• Phone Commuta Care (0860 266 688) during office hours (8.30am to 4.30pm) and give the particulars of your membership.
• Provide the Commuta Care staff member with your Commuta Care membership details. You will then be provided a case number and referred to an assessing Commuta Care legal practitioner for a case
assessment.
• Once your case has been reviewed, you will be advised by Commuta Care on the merits of the claim and potential way forward.
• Commuta Care will take you through the process step by step at ZERO additional cost to you.